At www.coocoo.co.uk, we take your security and privacy very seriously. Your personal information is protected by 128 bit encryption, and password protected at all times. We have an SSL certificate.

All data in hard copy (e.g. receipts, invoices etc.) is kept in a secure area with restricted access, and disposed of by shredding or incineration when no longer required. Your personal financial details are not stored by us, as we process using RBS Worldpay which means that your card information is submitted direct to your bank for processing. We recommend using your bank's 'VERIFIED BY VISA' or 'MASTERCARD SECURE' scheme or similar, to password-protect your card details when making purchases on the internet. This means that no-one can fraudulently use your card details to make unauthorised purchases.

Your personal data is not shared with, or sold to, any other company. We operate under the guidelines of the major credit card companies when storing your information, and we are fully compliant with the data protection act (UK)

If you have any questions about our security and privacy policy, please contact us for assistance.

Please note that if you have an AOL email account, you might find that your confirmation emails from us are blocked. You can still check the status of your order by accessing your coocoo account using your email address and password.